Under certain circumstances, your Keypad may continuously flash red or appear to be totally unresponsive. This could happen most likely when the Keypad’s firmware update failed to complete for some reason (Bluetooth disconnection, unknown errors, etc.). You can follow the steps below to resume firmware update. Important Notes: The Keypad cannot be used while firmware …
(1) On the QR code scan page on the Bosma app, use the camera lens to scan the QR code on your phone. Make sure that you have heard the camera say “Wi-Fi is connecting” before tapping the “I heard ‘Wi-Fi is connecting’” button. (2) Ensure that the Wi-Fi hotspot you selected is 2.4Ghz. 5Ghz …
I got a “connection timeout” error message when trying to set up EX, what do I do? Read More »
For Alexa, see this post. For Google Assistant, see this post. For IFTTT, see this post.
On the app’s home page, your Aegis door lock will display either an “Online” status with a green dot at the top right corner, or an “Offline” status with a red dot at the top right corner. This status indicates whether your Aegis has internet access. The “Online” status indicates that your Aegis has internet …
What does the Aegis’s “Online”/”Offline” status on the app home page mean? Read More »
In order to lock or unlock Aegis with Alexa or Google Home, your Aegis must have internet connection. Please follow this FAQ to pair your Aegis with either a Wi-Fi Gateway or the Sentry doorbell so that it has internet access.
195 Contractors St, Livermore, CA 94551
support@bosmasmarthome.com
(800) 976-0881
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