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How do I ask a question, leave a feedback, or just contact customer service in general?

There are many ways you can contact us. For all written messages, we usually respond within 24 hours.

(1) You can send an email to [email protected] 

(2) You can leave feedback in the app at Home Screen -> Menu (top left corner) -> Feedback.

(3) You can live chat with us on www.bosmasmarthome.com . Availability: 9:30am to 5:30pm PST, Monday through Friday. If we missed your chat for some reason, please send us an email instead.

(4) You can call us at 1 (800) 976-0881 Monday- Friday 9:30am to 5:30pm PST.

(5) You can use the contact form at www.bosmasmarthome.com/contact.

We look forward to hearing from you soon!

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