(1) Ensure that your home security camera is powered on.
(2) At the back of the camera head, you should find a rubber strip with a “RESET” text on it. Pull up the rubber strip and you should see a small reset button to the right side.
(3) Long-press the button until you hear “system reset.” After approximately 30 seconds, the camera should power up and you should hear “system startup” and “waiting for connection.”
Note: Please make sure that you heard “system reset” after long-pressing the reset button, and that you heard “system startup” and “waiting for connection.” If one of these messages was not heard, please contact customer support.