(1) Ensure that your home security camera is powered on.
(2) At the back of the camera head, you should find a rubber strip with a “RESET” text on it. Pull up the rubber strip and you should see a small reset button to the right side.
(3) Long-press the button until you hear “system reset.” After approximately 30 seconds, the camera should power up and you should hear “system startup” and “waiting for connection.”
(4) You can now set up the X1 or set up the X1-Lite in the Bosma app again.
Note: Please make sure that you heard “system reset” after long-pressing the reset button, and that you heard “system startup” and “waiting for connection.” If one of these messages was not heard, please contact customer support.