First, ensure that your Bosma XC Security Camera is powered on. Remove the white cap of the XC by turning it slightly clockwise. You should then see a white RESET button. Long-press the button until you hear “system reset.” After approximately 30 seconds, the XC should power up again and you should hear “system startup” and “waiting for connection.” You can now set up the XC Security Camera in the app again.
Ensure that you heard “system reset” after long-pressing the reset button, and that you heard “system startup” and “waiting for connection” once the home security camera reset. If one of these messages was not heard, please contact customer support.