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How does Sentry’s voice message work?

There are two types of voice messages for the Sentry video doorbell.

  1. No Answer messages: Voice message played when you do not respond to a doorbell ring on the Bosma app in time (about 20s).
  2. Busy messages: Voice message played when you selected to “ignore” a doorbell ring on the Bosma app.

You can manage the voice message settings in Sentry Home -> Voice Responses. To add a new voice response, tap the “+” button at the top right corner. To enable a voice message, enable the “Go to Voice Messages when busy/no one answers” option (if this option is disabled, visitors will not hear a voice message and cannot leave a voice message). 

There’s also an “Enable Voice Message” option on Sentry’s home page. If this option is enabled, when someone rings the doorbell, you will not receive a notification and the Sentry video doorbell will play the “Busy” voice message automatically. You can use this option when you do not wish to be disturbed.

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