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Why did my Aegis fail to auto-unlock when I return home?

Please first make sure that you have enabled Auto-unlock in Aegis settings and set the correct home address.

In order for Auto-unlock to work properly, there are a few phone settings you would need to configure. The required settings are listed under the “What is Auto-unlock” link at the bottom of the Auto-unlock setting page. As an overview:

  • Android: Turn on Bluetooth & WiFi; Set Bosma app’s Location permission to “All the time”; Disable battery optimization for Bosma; Do not force-quit Bosma or turn off your phone while you’re away.
  • iOS: Turn on Bluetooth & WiFi; Grant Bosma app Location permission; Do not force-quit Bosma or turn off your phone while you’re away.

Additionally, Auto-unlock becomes active only when you have traveled far enough (about 600ft/200m) away from home. When you have left your home area, you will receive a notification like “You have left home” indicating that Auto-unlock is now active. Then when you return home, Auto-unlock will unlock the door, and becomes inactive again until you leave your home area again.

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