SUPPORT

Customer Service

At Bosma we strive to provide excellent products and amazing customer support. Feel free to reach out to us with any questions.

Business Hours:
9:30am – 5:30pm PST
Monday to Friday

Contact:

Documents:

XC
Discontinued Products
Discontinued Products

Q: I have an AccessCam/FrontierCam/BaseBox, but I cannot find the “Bosma Home” app.

A: Please switch to use the MIPC app, available on App Store and Google Play. You can use the same login credentials as Bosma Home.

MIPC

Q: I cannot connect the AccessCam/FrontierCam/BaseBox to WiFi.

A: Please use the provided Ethernet cable to connect the device to router, and try again.

Q: My phone is connected to my GripCam’s WiFi hotspot, but I can’t open live video in the GripCam app.

A: Please disable your phone’s mobile data/cellular data and try again.

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