FAQ Category: Device Settings

First, check whether you can see past events in the Event History on the Bosma app. If you do see Event History entries, then: Check whether the Bosma app has notification permission in your phone settings. Check whether notification for the device is enabled. You can go to Device Settings -> Event & Notifications, and …

Why am I not getting notifications from my Bosma product to my mobile device? Read More »

If both the current and new WiFi hotspots have internet access and can be detected by the device, you can choose to connect to the new hotspot in the Bosma app: go to Device Settings -> Wi-Fi Settings to choose the new WiFi hotspot. If you’re moving the camera to another home, or the current …

How do I change the WiFi hotspot my Bosma device is connected to? Read More »

There are a few options you can use to manage your Bosma cameras and reduce the number of notifications. In Device Settings, select “Event & Notification”, then: Toggle off the event types you’re not interested in being notified about, e.g. you can turn off Sound Detection. Increase minimum notification interval. By default, the minimum notification …

I’m getting too many notifications from my security cameras, what do I do? Read More »

In the Bosma app, go to Device Settings -> SD Card. If the SD card is recognized, you should see a pie chart of its available and used storage space, and you should also see a “Format SD Card” option at the bottom. If your SD card is not recognized, the page will show a …

How do I know whether an SD card is correctly recognized by the Bosma camera? Read More »

(1) You can turn off your camera in the Bosma Device Settings -> Camera ON/OFF -> Select “Turn off”  (2) You can use Security Modes to quick toggle multiple cameras at the same time. Note that if the camera is turned off, no video will be recorded and you will not be able to watch …

Can I turn off my Bosma camera? Read More »