FAQ Category: Devices

What are the WiFi requirements for Bosma devices?

Most Bosma devices require a 2.4Ghz WiFi hotspot (5Ghz not supported) with WPA or WPA2 encryption (Open network and WEP encryption are not supported). Bosma security cameras also require a minimum of 2Mbps upload speed.

What if my Bosma product has physical defects?

If your security camera or video doorbell has a physical defect (e.g. reset button broken, camera does not turn, indicator light not working), please contact customer support. If the defect is not caused by misuse and the product warranty has not expired, we will arrange for a replacement.